Privacy Policy
How Branchtide Limited collects, uses and protects your personal information.
On this page
1. Who we are
Branchtide Limited (“Branchtide”, “we”, “us”) is a company registered in England & Wales with its registered office at Kestrel's Carters Clay Road, Lockerly, Romsey, Hampshire, United Kingdom, SO51 0GL. This Privacy Policy explains how we collect, use and protect personal information in connection with our website and our services.
2. Information we collect
We may collect the following categories of information:
- Contact details you provide via our contact form or by email, such as your name, email address, phone number and company name
- Information you provide when enquiring about or engaging our services
- Technical information such as browser type, device information and pages visited, collected through cookies and similar technologies
3. How we use your information
We use personal information to respond to enquiries, provide and manage our services, maintain business records, comply with legal obligations, and, where you have agreed, to send occasional updates about our services.
4. Legal basis for processing
Where UK data protection law applies, we rely on one or more of the following legal bases: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, and compliance with legal obligations.
5. Sharing your information
We do not sell personal information. We may share information with service providers who support our operations (such as hosting or email providers) under appropriate confidentiality and data protection terms, or where required by law.
6. Data retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements.
7. Your rights
Depending on applicable law, you may have the right to request access to, correction of, deletion of, or restriction on the use of your personal information, and to object to certain processing or request data portability. To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website uses cookies to operate correctly and, where you consent, to help us understand how the site is used. See our Cookie Policy for full details.
9. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Contact us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at support@branchtide.co or write to us at our registered office address above.